Support

This page lists the contacts and email addresses for various IT-related issues you may encounter at the University of Music.

INFO

Please search these help pages first for an answer to your question or problem. Use the full-text search in the navigation bar.

Issues with Glarean or digital teaching/learning tools

For problems using Glarean, the iPads, or similar university services, send an email to e-learning@mh-freiburg.de.

Technical problems

For issues with Wi-Fi, computers, the network, the telephone system, or similar infrastructure, open a ticket by sending a concise description of your problem to it-support@mh-freiburg.de.